Provided pursuant to EU Consumer Rights Directive (2011/83/EU)
Company: [COMPANY_NAME]
Address: [COMPANY_ADDRESS]
Registration Number: [VAT_NUMBER]
Contact Email: support@aurainsights.ai
AuraInsights is a digital application delivering personal finance tracking, budget management, multi-currency conversion, AI-assisted receipt scanning, and PSD2-compliant Open Banking synchronization. The exact features available depend on the subscription tier chosen (Essentials, Sync, Vision, or Legendary).
The total price of the subscription is clearly displayed on the Pricing page and inside the app before purchase. Prices include all applicable taxes (VAT) in your region. Monthly subscriptions auto-renew until canceled. The Legendary tier is a one-time lifetime payment.
Under EU law, you generally have the right to withdraw from a digital contract within 14 days without giving a reason. However, because AuraInsights provides immediate access to digital content and API syncing upon purchase, you expressly consent that the performance of the contract begins immediately upon your payment, and you acknowledge that you will lose your right of withdrawal once the digital content is delivered.
To ensure fairness, we offer a 14-day free trial on our premium tiers prior to payment processing, allowing you to test the service thoroughly before committing.
If you experience technical issues, billing discrepancies, or wish to file a formal complaint, you may contact our support team at support@aurainsights.ai. We commit to responding to all formal complaints within 5 business days.